Terms of Purchase

General Terms & Acceptance These Terms of Purchase govern all purchase transactions conducted on our official website for headphones, earbuds, microphones, and all categories of personal audio accessories. By browsing the website, placing orders, and completing purchases, all customers unconditionally acknowledge, accept, and agree to abide by all the rules and regulations stated in these terms. All transaction behaviors are bound by international e-commerce trade standards and consumer protection regulations. We reserve the right to update these purchase terms at any time to adapt to business adjustments and industry standard changes.
Product Information & Description Accuracy We strive to ensure all product information displayed on the website is accurate, clear, and up-to-date, including product appearances, functional parameters, sound performance features, compatible devices, material descriptions, and applicable usage scenarios of personal audio equipment. All product pictures, texts, and demonstration videos are for reference only. Slight visual differences caused by device display effects, shooting light, and manual measurement errors do not constitute product quality problems. We strictly correct wrong or outdated product information in a timely manner to protect customers’ purchasing rights.
Pricing & Payment Terms All product prices displayed on the website are final transaction prices, excluding additional hidden service fees and handling fees. Prices are subject to real-time adjustment according to market activities, promotional plans, and inventory changes. Customers shall complete payment through the official secure payment channels specified on the website after confirming order information. Once the payment is successfully completed, the order will take effect officially. We strictly prohibit any illegal payment behavior and abnormal order operation, and we have the right to cancel abnormal orders that violate transaction rules.
Order Placement & Customer Responsibilities Customers shall bear full responsibility for accurately filling in order information, including product specifications, purchase quantity, recipient name, contact information, and detailed shipping address. Incorrect information input caused by customer negligence that leads to delivery delay, wrong delivery, or package loss shall be borne by the customer. Customers shall confirm product applicability, device compatibility, and personal usage demands before placing orders to avoid unnecessary order changes and after-sales disputes.
Order Validation & Cancellation Rules All orders will be officially validated after successful payment confirmation. We have the right to verify order information and user identity for high-value or abnormal orders to ensure transaction security. Customers can apply for free order cancellation before the order is packaged and shipped. Once the order enters packaging, outbound, and logistics transportation procedures, direct cancellation is not supported, and customers need to follow the official return and refund process after receiving the products.
Inventory & Shipment Arrangement We arrange product packaging and shipment strictly in accordance with the order submission sequence. In case of unexpected inventory shortage, product supply suspension, or force majeure factors that affect normal shipment, we will actively contact customers to provide alternative solutions, order adjustment, or full refund services. All audio products are inspected for integrity and functionality before shipment to ensure that the delivered goods are brand new, complete in accessories, and normal in performance.
Logistics Delivery & Risk Transfer We cooperate with formal and reliable global logistics providers to complete cross-border and regional delivery services. The delivery cycle is affected by regional distance, logistics efficiency, customs inspection, and weather factors. The ownership and transportation risk of products shall be transferred to customers after the goods are successfully delivered and signed for. Package loss, damage, or delay occurring during transportation will be solved through negotiation with logistics providers based on official logistics rules.
Product Use & User Compliance All personal audio products sold on our website are for daily civilian and personal use only. Customers shall not use the products for illegal activities, unauthorized commercial modification, infringing creation, or prohibited industry scenarios. Any personal injury, equipment damage, or legal liability caused by illegal use, private modification, or improper operation of headphones, earbuds, and microphones shall be independently borne by the user, and we will not bear relevant compensation responsibilities.
After-Sales Service & Warranty Compliance All purchased products enjoy official after-sales warranty and technical support services in accordance with our independent warranty regulations and service policies. The warranty scope only covers non-human-induced factory quality defects and functional failures. Artificial damage, unauthorized disassembly, private maintenance, and use beyond product specifications will automatically invalidate the warranty qualification. All after-sales processing behaviors must comply with our refund policy and customer service policy specifications.
Intellectual Property Rights Protection All website content including product pictures, text descriptions, design copy, logo materials, and video resources are protected by intellectual property laws. No individual or institution may copy, reproduce, modify, spread, or use our website resources for commercial purposes without official authorization. All infringing behaviors will be held legally responsible. Customers shall not spread, modify, or resell the purchased products in violation of intellectual property regulations.
Force Majeure Clause We will not be held responsible for transaction delays, service failures, and order performance obstacles caused by force majeure factors including natural disasters, extreme weather, regional policy adjustments, customs policy changes, public safety emergencies, and third-party logistics service failures. We will actively adjust processing plans and communicate with customers in a timely manner to minimize transaction risks and user losses.
Terms Revision & Final Interpretation We reserve the sole right of final interpretation and revision of these Terms of Purchase. We can update and adjust the terms content according to business development and industry rule changes without prior individual notification. The updated terms will take effect immediately after being published on the official website. Continued use of the website and completion of subsequent purchases will be deemed as automatic recognition and acceptance of the latest purchase terms.
Dispute Resolution All transaction disputes arising from orders and purchases shall be resolved through friendly negotiation between the two parties first. If the negotiation fails, the dispute will be settled in accordance with international e-commerce dispute resolution rules and local legal norms. We always adhere to the principles of fairness, transparency and customer priority to properly handle all transaction disputes and protect the legitimate rights and interests of both parties.

Â